Who can I call to ask questions?Posted on Feb 21, 2013 in HIePRO.
HIePRO General Questions, Policy questions:
State Procurement Office
- 586-0554 or email [email protected]
Questions about a Specific Solicitation:
- If the solicitation has a question and answer section, enter your question in that section. The answer will appear on the answer due date;
- Contact the buyer or contact person as stated in the HIePRO solicitation.
Questions about Registering, How to Use HIePRO, Forgotten Password:
- phone: 808-695-4620
- email: [email protected]
- on the HIePRO (https://hiepro.ehawaii.gov/welcome.html ) landing page, select ‘Help Chat – online’ at the top of the page for online assistance.
- Note: Tyler Hawaii is the vendor contracted by the State to provide the HIePRO application only and cannot to respond to any questions regarding procurement or a particular solicitation.