Who can I call to ask questions?Posted on Dec 9, 2013 in Awards and Postings.
HANDS General Questions and Policy questions:
State Procurement Office:
- Phone: 586-0554 or email [email protected]
Questions about a Specific Solicitation:
- Contact the buyer or contact person as stated in the solicitation.
Questions about Registering, How to Use HANDS, Forgotten Password:
- Phone: (808) 695-4620 or
- Email: [email protected]
- On the HANDS (https://hands.ehawaii.gov/hands/help) landing page, select ‘Help Chat – Online’ at the top of the page for online assistance.
- Note: NIC Hawaii is the vendor contracted by the State to provide the HIePRO application only and cannot respond to any questions regarding procurement or a particular solicitation.