Training Portal (LMS): Log-in Problems – Why am I having trouble logging in?
Posted on May 18, 2021 in Training.What is your error message?
- Error Message: ” Error: Your Current Session has expired. Please log completely out of your portal and log back in and then access the learning platform.”
- Solution: Clear your cache or switch to a different browser
- Error Message: “User Not found”
- Are you a new employee, an 89-day hire, city & county employee, or non-executive branch employee?
- New employees: there may be a wait time of 2-3 days (This depends on when your department enters your information into DHRD’s HRMS).
- City & County and non-executive branch employees, please contact [email protected]
- Are you a new employee, an 89-day hire, city & county employee, or non-executive branch employee?