Protests for Goods, Services & Construction


Protest Procedures

The following protest procedures are available for goods, services and construction issued pursuant to HRS Chapter 103D. You may also view the protest process flowchart.

Informal Resolution of Protest Prior to receipt of offers, protestor should initially seek an informal resolution to the protestors complaint with the procurement officer named in the solicitation.
Request for Debriefing For protests of award pursuant to HRS 103D-303 (Competitive Sealed Proposals) or 103D-304 (Professional Services) protestor may request a debriefing. Request for debriefing shall be filed in writing within 3 working days of posting of award. Protests shall be filed within 5 working days after completion of the debriefing.
Deadline for Submission of Protest Protests shall be submitted within 5 working days after the protestor knows or should have known of the facts giving rise to the protest providing that:

  • Protests of solicitation content shall be submitted prior to the date set for receipt of offers for competitive sealed bidding or competitive sealed proposals.
  • Protests of awards shall be submitted
    • not later than 5 working days of posting of award or
    • when a debriefing is held, within 5 working days of completion of debriefing.
Submission Protests shall be in writing and submitted to the procurement officer designated in the solicitation.
Method of Submission Label the envelope “protest.”Protest shall:

  • be served personally or
  • mailed by “registered” or “certified” mail return receipt requested.
Contents of Protest At a minimum the protest shall contain:

  • name and address of the protestor;
  • appropriate identification of the procurement;
  • a statement of the reasons for the protest; and
  • supporting documents, evidence, or exhibits to substantiate claims.
    • If supporting documents, evidence or exhibits are not available within the required filing time the expected availability shall be included.

Allowable Remedies

Administrative Hearing for Review (Appeals of Protests)

Statutes & Laws