We appreciate your feedback

Submit your suggestions for HIePRO improvements by using the blue Feedback button located on the right hand of the screen when logged in. Your suggestions and feedback are important to us!! They are incorporated into our monthly meeting and result in the changes and updates you currently see in HIePRO.

For Vendors

Changes to Vendor Profile

Starting December 2016, vendors will no longer be able to change their Federal Employer Identification Number (FEIN), if the vendor responded to a solicitation that has closed. Once the solicitation is awarded, the vendor will be able to update their FEIN. Vendors are solely responsible for keeping their information updated prior to any solicitation’s due date/time.

Total Value of Offer

When responding to a solicitation, be sure the total amount calculated is the correct price you want to submit. Example: If the unit price is $0.45 and the quantity is 50,000 units then the total price offered would be $22,500.

NOTE: Vendors with a ‘Not Compliant’ notice at the top of their dashboard, as shown in the screen shot above, may still respond to solicitations and submit offers on HIePRO. However, to receive an award, a company must be compliant in HCE or submit the compliance documents to the procuring agency. If you click on Hawaii Compliance Express (HCE) the link will take you out of HIePRO and to the HCE website.

For Buyers, Approvers, & Admins

All Awards Report

A new PDF feature, called ‘All Awards,’ has been added to the bottom of each solicitation and will list all awards for the solicitation, the awarded vendors, and the amounts awarded. It will now be easier for buyers to track all awards for each solicitation on one report.

Automatic HCE Certificate for Award

Buyers forgetting to print the HCE certificate, at the time of award, is one of the most common procurement violations reported.To help minimize this violation, HIePRO will have the ability to generate the HCE certificate as part of the Award Summary Report. This new feature will be available by the end of the year.

Total Value of Award

When creating an award, check to make sure the total amount calculated is the correct price being awarded, not just the single unit price. If you incorrectly awarded for the single unit price, then click on the ‘Re-award’ button on HIePRO in order to correct the total amount and re-award to the same vendor.