Yes, pursuant to ACT 188, SLH 2021, it is statutorily required.

You are required to complete it after any contract completed after January 1, 2024. NOTE: Your Procurement Officer (PO) may want to require you to complete it more often, like after every supplemental, but it is only required after the completion of the contract.

No, you do not need to have specific delegation for the contractor performance database system.  However, you do need to have access to HANDS so please contact your HANDS Administrator.  View the list of Department or CPO Jurisdiction Administrators, Managers or Contacts for SPO Programs.

Follow the procedure below: Create an eHawaii.gov account if you do not already have one. Watch the video to learn how. Contact your department HANDS administrator and give them the email associated with your eHawaii.gov account and your position title. Your department HANDS administrator will give you access to HANDS.

Once your contract is completed the contractor performance form should be done in a timely manner.  NOTE: Throughout the process, there is a timeline such as the vendors have to get back to the agency within twenty days or the information on the form will be considered complete, and will go back to the agency ...
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Who is the Procurement Officer (PO)?

Posted on Mar 21, 2024

Every solicitation should have a procurement officer that is designated and have procurement officer delegation on the SPO-036 form.

No.  Without a login, the public will only see the welcome page.  NOTE: Even if someone should log in, the person will only be limited, unless the person is the vendor who has a contractor performance form.  No one else can log in and look at any other forms.

View the Contractor Performance User Guide.

No.  The contractor only has the twenty working days to submit his/her comments, rebuttals, and additional information.  After that there is no other opportunity to refute.  NOTE:  As the buyer or procurement officer, after you read the contractor’s comments, you can add additional comments, but you cannot send the form back to the contractor to ...
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Statutory changes are possible for next 2025 Legislative session.

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